General
- What cards do you accept?
- Will my subscription automatically renew?
- Why is my payment to renew a subscription failing?
- How do I change my subscription plan?
- I requested my account password, but I haven't received an email.
- I signed up for a publication, but their emails aren't getting through. What should I do?
- How do I update my payment information?
- How do I update my email address?
- How do I update my profile photo and bio?
- I can't use Stripe. Do you accept PayPal, crypto, clamshells, etc?
- Why isn't my postal code working?
- How do I give a subscription as a gift?
- I'm part of a group that wants to subscribe to a publication. Can we sign up for a group subscription?
- I'm the administrator of a group subscription. How do I add more members?
- How do I donate a subscription?
- How do I get an invoice for my subscription?
- I subscribed to a publication, but they haven't published anything in awhile. What's going on?
- Can I pause my paid subscription?
- How do I cancel my subscription?
- How do I request a refund?