Writers
If you're writing on Substack, get help with all your publishing, payments, and people questions here.
Intro to Substack
Your account
Publications 101
- How do I set up my custom domain?
- How do I export my email list on Substack?
- What happens when I connect my Twitter to my Substack publication?
- Can I moderate comments on my Substack posts?
- How can I recommend other publications on Substack?
- What are the optimal image dimensions for my Substack publication?
- See all 45 articles
Publishing a post
- How do I add free images or pictures to my Substack post?
- Can I see how a post will look like to readers before publishing?
- Can I add a free trial offer to a paywall on my post?
- How do I add a video to a Substack post?
- How can I edit images on a Substack post?
- How can I attach a file to my Substack post?
- See all 35 articles
Payments help
- How do I set up my Stripe account to start receiving payments?
- Stripe asked me to verify my domain. What should I do?
- Why is there a difference between my Substack GARR and Stripe MRR?
- How do I set up a paid publication?
- How do payouts work on Substack?
- Can I link multiple publications to the same Stripe account?
Subscriber help
- How do I cancel a subscription and issue a refund for a paid subscriber?
- A subscriber told me they aren't getting my emails. What should I do?
- How do I revoke a subscription or delete someone from my list?
- Someone subscribed to my publication and had a payment failure, but they still got a success page on Substack. Is this a bug?
- Readers are saying that they're blocked from paying to subscribe. Why?