Writers
If you're writing on Substack, get help with all your publishing, payments, and people questions here.
Intro to Substack
- Can I write anonymously on Substack?
- Can I write in a language other than English?
- How do I get my email out of the Promotions tab?
- Can I create multiple publications under the same account?
- Can I use affiliate links or advertising in my emails?
- If I set up a paid publication, does all my content have to be paid?
- See all 9 articles
Your account
Publications 101
- How do I set up my custom domain?
- What are the optimal image dimensions for my Substack publication?
- How can I optimize my Substack publication for SEO?
- How do I share posts or publications from other writers on my Substack?
- How do I change the currency on subscription plans?
- How can I customize renewal reminder emails?
- See all 43 articles
Publishing a post
Payments help
- How do I set up my Stripe account to start receiving payments?
- Stripe asked me to verify my domain. What should I do?
- Why is there a difference between my Substack GARR and Stripe MRR?
- How do I set up a paid publication?
- How do payouts work on Substack?
- Can I link multiple publications to the same Stripe account?
Subscriber help
- How do I cancel a subscription and issue a refund for a paid subscriber?
- A subscriber told me they aren't getting my emails. What should I do?
- How do I revoke a subscription or delete someone from my list?
- Someone subscribed to my publication and had a payment failure, but they still got a success page on Substack. Is this a bug?
- Readers are saying that they're blocked from paying to subscribe. Why?