Writers
If you're writing on Substack, get help with all your publishing, payments, and people questions here.
Intro to Substack
Your account
Publications 101
Publishing a post
- Can I tag a writer or Substack publication in a post?
- How can I share another publication's post with my subscribers?
- How do I paywall my archive of free posts on Substack?
- Can I add a cashtag to a Substack post?
- How do I change a post from paid to free?
- How do I add a poll to a Substack post?
- See all 45 articles
Intellectual Property 101
Payments help
- How do I set up my Stripe account to start receiving payments?
- Stripe asked me to verify my domain. What should I do?
- Why is there a difference between my Substack GARR and Stripe MRR?
- How do I set up a paid publication?
- How do payouts work on Substack?
- Can I link multiple publications to the same Stripe account?
- See all 7 articles
Subscriber help
- How do I make changes to a reader's subscription?
- How do I cancel a subscription and issue a refund for a paid subscriber?
- A subscriber told me they aren't getting my emails. What should I do?
- Someone subscribed to my publication and had a payment failure, but they still got a success page on Substack. Is this a bug?
- Readers are saying that they're blocked from paying to subscribe. Why?
Stats and traffic
Podcasts
- Can subscribers listen to a voiceover on a podcast player?
- How do I create a preview of a paid podcast episode for free listeners?
- What artwork appears for my Substack podcast?
- Understanding your Substack Podcast dashboard
- How do I listen to episodes on my podcast app?
- Will my Podcast RSS feed show paid-only content?
- See all 9 articles