Writers
If you're writing on Substack, get help with all your publishing, payments, and people questions here.
General
- How can I export my invoice data for tax purposes?
- How do I cancel a subscription and issue a refund for a paid subscriber?
- How do I report copyright infringement?
- Can I write in a language other than English?
- What do I do if my Substack work is being plagiarized on another platform?
- What is an alias record?
Your publication
- How can I customize renewal reminder emails?
- How do I turn off paid subscriptions?
- How can I create multiple newsletters or podcasts under one publication?
- How do I ban a list of users from commenting or subscribing?
- How do I restore a post draft?
- How do I add a recommended link?
Publishing a post
- How do I add alt text to an image?
- How do I edit my post's URL?
- Can I add multiple contributors to a byline?
- How do I publish a new post?
- How do I create and publish a podcast?
- How do I start a discussion thread?
Subscriber troubleshooting
- A subscriber told me they aren't getting my emails. What should I do?
- How do I revoke a subscription or delete someone from my list?
- A subscriber told me my newsletter looks all messed up in their email client. Why?
- Someone subscribed to my publication and had a payment failure, but they still got a success page on Substack. Is this a bug?
- People are telling me they're blocked from paying to subscribe. Why?