How can I recover my Substack account if I lose access?

If you're unable to log in to Substack because you've lost access to the email address associated with your account or the device on which you enabled two-factor authentication, please reach out to privacy@substackinc.com.

Our Trust & Safety team may be able to help you recover your account, but it's not possible in all cases. You'll be asked to provide answers to account security questions if you have them enabled and may be prompted to verify additional account details like payment information. 

We strongly encourage our entire Substack community to enable account security questions by following these steps. Enabling this security feature makes it much more likely that we'll be able to grant you access again so you can get back to reading and writing. 

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