If you're unable to log in to Substack because you've lost access to your email address, can't remember the address used to create your account, or no longer have access to the device used to set up two-factor authentication please contact our Trust & Safety team using this form.
We may be able to help you recover your account, but it's not possible in all cases. You'll be asked to provide answers to account security questions if you have them enabled and may be prompted to verify additional account details like payment information.
We strongly encourage our entire Substack community to enable account security questions by following these steps. Enabling this security feature makes it much more likely that we'll be able to grant you access again so you can get back to reading and writing.