How do I cancel a subscription and issue a refund for a paid subscriber?

To cancel a subscription and issue a refund, navigate to your Writer Dashboard and select Subscribers.

Locate the paid subscriber by entering their email address in the Search bar:

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Click on the three dots next to their name and select "Edit Subscription":

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You'll then have the option to cancel their subscription with a pro-rated or full refund.

Note: Once you confirm the cancellation, we'll send the subscriber a confirmation email.

 

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