Seeing your subscription status as "free subscriber" on the manage subscription page of a publication when you've paid for a monthly, annual, or founding subscription?
The likely culprit may be your email address– whether it's a typo in the email address used to sign up for a subscription plan or a completely different email address.
We recommend signing out of your Substack account and signing in with any other email address you may have used.
Tip: As a refresher, steps on how to sign into Substack can be found here.