How do I get my emails out of the spam folder?

Email providers assign our emails to spam based on the sender and content, among other signals.

We recommend:

  • If the newsletter  is in the Spam folder, make sure to "mark as not spam" in your email client and move it to your Inbox.
  • Add the publication's Substack email address to your contact list. All posts will be sent from this address: [subdomain]@substack.com. Replace 'subdomain' with the name of the publication. 
  • Send an email to the publication's Substack email address. 

These steps can help your email client recognize newsletters from publications you're subscribed to as not spam.

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