Skip to main content
Logo
Help Center
  1. Substack, Inc
  2. Readers
  3. General

Why isn't my postal code working?

Updated June 20, 2022 22:36

When you're entering your postal code for payment, please remove the letters and include only the numbers, followed by two zeros.

Example: change N2A 1G6 to 21600

Was this article helpful?
1 out of 6 found this helpful

Articles in this section

  • I signed up for a newsletter but am not receiving any emails. What can I do?
  • How do I cancel my paid subscription?
  • Can I pledge a Substack?
  • How do I subscribe to or unsubscribe from a section on Substack?
  • How do I listen to a Substack post?
  • How do I hide posts that I liked on my Substack profile?
  • How do I upgrade from being a free subscriber to a paid subscriber?
  • How do I report a comment?
  • What are the symbols on my profile?
  • Can I edit my comment on a post?
See more
Need more help?
Submit a request to our Support team and we'll be glad to help!

Looking for advice on how to make the most of Substack? Check out our writer resources.

Is Substack down or are you having a service issue? Check out our status page.

© Substack, Inc