How can I moderate my Chat?

Here are several options to moderate your Chat:

  • Lock a chat thread by turning off replies.
  • Delete any reply by long-pressing it and tapping, "Delete reply".
  • Ban any subscriber from your Chat by long-pressing their reply and tapping, "Ban user".


Note: To manage users who've been banned from commenting, head to your Bans page on your Substack account.

If subscribers are posting images you'd prefer not to have in your Chat, you can remove their ability to post images.

For iOS

Long-press your Substack on the main Chat dashboard and select "Turn off photo replies". Turning this off affects all your chat threads and subscribers will not be able to post an image reply.


For Android

Head to your publication's Settings page and scroll to the Chat section. Next to "Enable image replies", click on the toggle to the left. A gray toggle indicates that readers will not be able to reply with images.


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