To enable Chat on your Substack, start a new thread on the Substack app or turn it on via your publication's Settings page on the web.
On the Substack app
Tap the Chat icon on the bottom bar and then select "Start a new thread".
Once you start your first thread, your subscribers will be notified via email about your first thread and can join the Chat on the Substack app.
On your Settings page
Sign into your Substack account and head to your publication's Settings page. Click on Chat in the left navigation bar. Click on the toggle next to "Enable chat".
Head to your Chat by click on your profile icon and selecting "Chat" from the drop-down menu and start your first thread.
What do I do next?
Once you post your first message, your subscribers will receive an email letting them know how to join your chat.
You can also share your first thread with your subscribers on social media platforms and encourage your followers to subscribe to your Substack and join the conversation.
On the Substack app, long tap on a thread and select, "Share thread".
On the web, click on the three dots next to the thread, and select "Copy Link."